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Terms of Service

Last Updated: January 7, 2026

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1. Agreement to Terms

By booking a consultation with Tim Wilson / Tim the House Whisperer ("Consultant"), you ("Client") agree to these Terms of Service.

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2. Services Provided

What's Included:

  • On-site property consultation. (45-60 minutes)

  • Assessment of renovation feasibility from a construction perspective.

  • Creative suggestions for home modifications.

  • Guidance on whether to hire designer, architect, or sub contractors or general contractor.

  • Written report with recommendations.

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What's NOT Included:

  • Contractor recommendations or referrals.

  • Budget estimates or cost projections.

  • Architectural, engineering, or design services.

  • Building permits or code compliance certifications.

  • Structural engineering assessments.

  • Any guarantees about costs, feasibility, or outcomes.​

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Important: The Consultant is not a licensed architect or engineer. The Consultant is a licensed contractor and advisory service provider. Services are advisory only, based on 38+ years of construction experience.

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3. Fees and Payment

  • Standard Consultation: $250 CAD per property.

  • Add-On Properties: $150 CAD each. (same client in the same time period of first standard consultation.)

  • Payment due upon completion of the report.

  • No show fee ($100) required after 15 minutes no show.

  • No hidden fees or ongoing commitments.

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4. Cancellation Policy

Call or email ASAP if you need to cancel or reschedule your appointment. No cancellation fee if you notify before 2 hours of the scheduled appointment time we agreed on.

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5. Client Responsibilities

  • Provide safe access to all areas of the property.

  • Be present during consultation.

  • Provide accurate information about the property.

  • Verify all recommendations with licensed professionals before proceeding.
     

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6. Limitation of Liability

IMPORTANT DISCLAIMERS:

The consultation is advisory only. The Consultant provides opinions based on visual observation and experience but makes no warranties or guarantees regarding:

  • Accuracy or completeness of assessments

  • Cost of renovations or feasibility of projects

  • Compliance with building codes

  • Hidden defects or problems not visually apparent

  • Success of any suggested approach

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The Consultant's total liability for any claims shall not exceed the consultation fee paid.

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The Consultant is not liable for:

  • Decisions made by the Client based on the consultation

  • Actions or performance of third-party contractors, designers, or architects

  • Unforeseen construction problems or cost overruns

  • Changes in building codes or regulations

  • Conditions not visible during the consultation

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You are strongly encouraged to:

  • Hire licensed professionals (architects, engineers, contractors) for all renovation work

  • Obtain proper building permits

  • Get multiple professional opinions before proceeding

  • Conduct independent verification of all suggestions

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7. Right to Refuse Service

The Consultant reserves the right to refuse or reschedule service due to:

  • Unsafe or hazardous site conditions.

  • Threatening or inappropriate behavior.

  • Conditions preventing safe evaluation.

  • After a no show missed appointment.
     

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8. Report Use

The written report is for your personal use only for the evaluated property. It may not be shared commercially or presented as professional engineering or architectural documentation.

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9. Governing Law

These Terms are governed by the laws of British Columbia, Canada.

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10. Modifications

The Consultant may modify these Terms at any time. Continued use of services after changes constitutes acceptance.

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By booking a consultation, you acknowledge and agree to these Terms.

 

For questions or to book: Contact Tim Wilson

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